Customer support,
simplified.
A flexible cloud solution that elevates the
agent experience by providing end users
with an intuitive and seamless UX.
Modernizing the Cloud Contact Center Experience
Meet rising expectations with 2600Hz’s Contact Center. Our modern solution offers eavesdrop/whisper/barge, multiple routing configurations, agent management, fully configurable reporting, and intuitive queue creation. Contact Center empowers a distributed workforce with one intuitive UI for both contact center and internal communications – boosting productivity and efficiency.
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Built Natively with 2600Hz
Built natively into 2600Hz’s award-winning platform, our Contact Center unifies all business communications, seamlessly integrating with Pivot, Callflows, Webhooks, and Call Recording. Backed by 2600Hz’s multi-tenant architecture for geo-redundancy and horizontal scalability, it ensures your end users remain available to their customers.
Contact Center Highlights
All the features and functionality contact centers need every day, plus the
capability to create a completely custom solution.
Barge
Deployable Worldwide
Our platform can be deployed in 2600Hz data centers or in your own.
Depending on your preferences and requirements, there is an optimal
deployment suite for your business.
Global Infrastructure
U.S. & International Dedicated Cloud
Offer global services while utilizing your own
data centers for infinite scalability and
ultimate control.
Hosted Platform
Shared Hosted Cloud
Get started immediately and go to market with a
plug and play solution that lets you make more
money and grow quickly.
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