Empower a Worldwide Mobile Workforce with Global Infrastructure

Deploy KAZOO’s geo-redundant, clustered architecture inside your own data center and enjoy complete control over your network.

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Break Free from Infrastructure Limitations

Utilize your existing investment to retain control and reduce latency. Your team manages the network and is always backed by 2600Hz’s 24/7 NOC support and monitoring. In addition, Global Infrastructure offers the highest level of KAZOO flexibility so you can offer a feature-extensive class 5 switch that gives you the power to expand your business line.

Global Infrastructure Advantages:

  • Available for international deployments

  • Custom security requirements

  • Utilize existing capital expenses

  • Your team manages the network

  • Allows for private network/MPLS connectivity

  • Ideal for partners who already have compliance certifications

  • Offers the highest level of KAZOO flexibility and customization

Global Infrastructure

A custom-designed solution to fit your growing business

Global Infrastructure clients partner directly with the 2600Hz engineering team on their custom cluster design. Our engineers help you build the ideal datacenter setup and network topology. We guide the server set up in the topology based on your unique requirements, and determine server count based on both short and long term scale expectations. This process is quick, painless, and easy on your team.


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2600Hz call-in support

99.999% reliability with

2600Hz applications and UCaaS features

Exclusive KAZOO cluster management tools

Hardware controlled by you, in our data centers

Additional network and monitoring capabilities

Your own hardware/ data centers


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Global Infrastructure Features

Global Expansion Made Simple

Install KAZOO anywhere and effortlessly manage your cloud communications solution.

  • Implement worldwide geo-redundancy, flexible, open software with one-touch installs

  • Enjoy complete customization in your data center

  • Easily upgrade services on your installation in order to stay current

  • Set up multiple clusters so you can test software revisions before you go live

  • Control every aspect of your system’s performance with Cluster Manager

Cluster Manager

Cluster Manager provides partners with real-time metrics that offer complete visibility and control of all servers, as well as diagnosis of issues and errors.

Cluster Manager makes it possible to:

  • Easily create a new developer or test cluster

  • View real-time system health alerts

  • Aid in intuitive server task management

  • Control upgrades and versions

  • Write and deploy custom scripts, modules and integrations

  • View everything on the system via direct access to events queue

Reseller Management Suite

The 2600Hz app exchange offers you all of the essentials to make managing a reseller telephony business seamless.

Our tools make it possible to:

  • Easily add users, devices, assign DIDs, configure offices and virtual receptionists and much more all via Smart PBX

  • Auto provision SIP devices quickly and customize device settings directly from the UI

  • Connect your own carriers, import numbers and classify routes

  • White label the entire platform, with DNS configuration built in

  • Design complex call handling routes via a drag and drop interface

  • Create accounts via our multi-tenant account support app

  • Provide SIP trunks to legacy PBX systems

Developer Tools

Our developer friendly apps make it possible to:

  • Receive real-time event activity within accounts via Websockets

  • Build rigorous integrations that rely on real-time non-critical notifications from KAZOO via Webhooks

  • Generate real-time KAZOO callflows via REST API’s using Pivot

Office Management Suite

Our tools help provide your customers an end-to-end business telephony solution with features like:

  • Call center and call queueing

  • 2600Hz mobile 3G/4G voice, data and SMS services

  • Call recording and integrated storage services

  • An operator console to manage inbound call traffic efficiently

  • An intuitive, personalized user portal

  • Advanced conferencing services

  • Voicemail and fax management

The 2600Hz Difference

300+ APIs and 60+ Call Flow Actions

For even more control, we offer extensive APIs and SDKs to enable partners to build their own applications, integrate with other software platforms and create new Unified Communications experiences.

Total Carrier and Device Flexibility

Bring your own carriers and devices. Our carrier tools let you leverage your existing carrier relationships or establish new ones by enabling you to connect your own carriers to our platform. In addition, KAZOO lets you offer your customers a choice of any SIP device, giving you endless device versatility.


2600Hz boasts industry leading uptime that is backed by geographically redundant architecture that provides high resiliency against network and equipment failures. KAZOO automatically and seamlessly reroutes calls in the event of equipment or network failure.

Superior Support

2600Hz call-in support routes directly to voice and network certified technical engineers. Partners may choose from a variety of support packages that give access to the very people who built KAZOO.

Telecom Industry Expertise

2600Hz SIP, RTP, networking, server management, database management and security skillsets are all telecom-centric, providing you and your customers with the the best possible specialized business communications solution.

Ready to Take Control?

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