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POTS Line
Replacement

Help  customers transition from
outdated POTS lines and build a
recurring revenue stream.

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Or, call us at 866-902-6765 to learn more.

TRUSTED BY THESE LEADING BRANDS

Frost & Sullivan Selects Ooma as the POTS Replacement Leader

"Ooma AirDial stands as one of the most compelling solutions available to organizations looking to future-proof their critical systems and devices." – Frost & Sullivan
SEE REPORT

Ooma AirDial is the
all-in-one POTS line replacement solution.

Offer your customers a more reliable solution complete with hardware, software, remote device management, and cloud telephony all under one monthly invoice.  We support you from pre-sale assessment through installation and ongoing technical assistance.

Keep existing safety devices running.

No need to rip and replace your existing safety devices. Ooma AirDial works with a wide variety of use cases, including:

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Public Safety
Phones

fire alarms Icon

Fire Alarms

elevator phones Icon

Elevator Phones

gate door entry Icon

Gate and Door Entry
Systems

Pool phones Icon

Pool Phones

Facility Alarms Icon

Facility Alarms

Fax Machines Icon

Fax Machines

Backup Phone Systems Icon

Backup Phone
Systems

Burglar Alarms Icon

Burglar Alarms

Blue Light Safety Phones Icon

Blue Light Safety
Phones

Why Ooma AirDial is the best copper line replacement solution for your customers.

Predictable
Monthly Billing

Predictable Monthly Billing Icon

Easily add to your product portfolio and offer a transparent flat rate to your customers.

Fast and Flexible Deployments

Fast and Flexible Deployments Icon

Choose to self-install or offer white-glove deployment. There’s minimal burden on your team.

Full Visibility
and Alerts

Full Visibility and Alerts Icon

Our intuitive platform allows you to offer remote device management, monitoring and maintenance.

Compliant
Solution

Compliant Solution Icon

AirDial is UL, NFPA and ASME compliant and has mission-critical certifications, so you can sell with confidence.

Partner
Support

PartnerSupport Icon

We’ll support you with partner pricing and marketing assets, giving you strong margins and recurring revenue.

Easy
Upgrade

Easy Upgrade Icon

No need to rip & replace existing safety devices, it’s a simple add-on solution.

Why partner
with Ooma?

  • checkmarkDedicated partner portal
  • checkmarkSales Training and Demo Kits
  • checkmarkMarketing Collateral
  • checkmarkTechnical Support for your deployment team

Frost and Sullivan Awards
vision awards
Ellies
2024 visionary spotlight
TMC Labs

Helpful Resources

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Fear of Change Is No Reason to Wait on POTS Replacement

A new survey shows many businesses think replacing POTS lines is more complicated than it really is—and overlook the benefits. Read this whitepaper to learn why some companies hesitate and why their concerns don’t hold up.

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Generate Your Personalized POTS Line Replacement Business Case

Get the information needed to build your case for POTS replacement. Create a customized business case document that shows how much your organization can expect to save by replacing POTS lines with Ooma AirDial.

POTS Lines: Facts, Risks and Future Options 

For years, POTS lines have been considered the standard for reliability, especially for mission-critical systems such as fire alarms, elevators, and emergency phones. But with the copper network being phased out, relying on POTS lines is no longer as safe or dependable as many think.

What customers are saying.

Largest Office Building Operator in the US Cuts Elevator Phone Costs in Half

After switching to Ooma AirDial, one of the nation’s largest office building operators cut elevator phone line costs by 50 percent. Replacing outdated POTS lines reduced overhead while maintaining reliable service for critical building operations.

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Large Real Estate Investment Trust Replaces Legacy POTS Lines

To avoid service issues and rising costs from aging copper lines, Brickpoint Properties implemented Ooma AirDial across their properties. With 1,600 units to support, the upgrade ensures reliable operation of elevators, fire alarms, and other critical systems.

Leading Senior Living Community Provider Cuts Costs and Gains Visibility

With 46 communities across the southeastern US, Phoenix Senior Living needed an affordable alternative to rising POTS line costs—one fire alarm panel line hit $849 monthly! They chose Ooma AirDial for cost efficiency and Remote Device Management capabilities.

POTS replacement supports critical life safety systems and emergency devices.

Elevator Phones  

Building & Gate Entry Systems  

Fire Alarm Panels  

Copy Machines  

Blue Light Phones  

POS Systems  

Boiler Rooms Control  

Elevator Phones

Built with the applicable guidelines of the American Society of Mechanical Engineers (ASME) A17.1 safety code for elevator communications and is well suited for use with elevator call boxes. Ooma AirDial is the Elevator World Ellie award-winning solution that you can rely on.

Building & Gate Entry Systems

Keep tenants, guests and staff safe even during power outages with 16-hour battery backup. Ooma AirDial is also designed to support security cameras (CCTV) as well as security alarms, intruder alarms, and emergency call systems.

Fire Alarm Panels

Complies with the National Fire Protection Association’s NFPA 72 code for communications equipment and services used with fire panels. Ooma AirDial has also achieved compliance certification from the California Fire Marshall.

Fax Machines

Designed for high volume, long-form and multi-page faxing. Ideal for healthcare providers, legal firms, government offices, financial institutions, real estate agencies and insurance companies that use new, older or specialized fax machines for transmitting documents, forms, contracts and more.

Safety Phones

Supports all emergency phone lines including blue light phones, public safety phones, pool phones, building entry phones and more. MultiPath technology provides both cellular and ethernet backup so phone calls are never dropped.

POS Systems

Adheres to Payment Card Industry (PCI) compliance guidelines since point-of-sale payment details are encrypted, never stored, and confidential payment information never traverses the public Internet.

Boiler Rooms

Can be wall mounted or placed on a flat surface. The slim design fits in small spaces and can withstand higher temperatures. Ideal for commercial and residential properties, manufacturers, schools, hospitals, and large industrial plants that require heating systems.

Ooma AirDial Frequently Asked Questions

What is a POTS line?

POTS lines are the old copper wire lines that have provided residential and business phone service since Alexander Graham Bell invented the telephone in 1876. POTS (Plain Old Telephone Service) is an acronym used by telecommunication carriers to refer to these legacy analog lines. POTS lines are used for more than just regular voice calls. They also service analog devices such as security alarms, fire alarm panels, FAX lines, building and gate entry systems, public safety emergency phones on campuses, elevator phones, point-of-sale systems and more. Have more questions? Call us at (866) 902-6765.

The short answer is that copper wire lines are becoming too expensive to maintain. Telecommunication carriers are migrating to newer technologies, like VoIP solutions and fiber-optic cables. The Federal Communications Commission (FCC) recognized this in an August 2019 FCC order that removed obligations for certain local telephone companies to offer legacy services at regulated rates. At this time, carriers are no longer required to inform the FCC of line decommissioning. Have more questions? Call us at (866) 902-6765.

There is no magical date when all POTS lines will vanish and traditional landlines will become obsolete. In one case, AT&T announced a plan in December 2024 to shut down its POTS line service by 2029. The bottom line is that POTS lines, which form the Public Switched Telephone Network (PSTN), are headed toward an inevitable sunset and becoming more expensive as carriers struggle to continue providing service to an ever-shrinking subscriber base. All of this is driving both residential and business customers to switch to alternative phone options. Have more questions? Call us at (866) 902-6765.

It depends on where you live, but chances are good that you can still find telecom providers who offer you traditional landline phone service over copper POTS lines. But be prepared for the high costs for both installation and monthly service. Also keep in mind that the aging infrastructure of analog lines make them difficult to maintain, so service may become less reliable over time. Alternative services such as Ooma’s Voice over Internet Protocol (VoIP) system and LTE cell phone service may be a more cost-effective solution and offer more functions than you can get with a traditional landline phone service. Have more questions? Call us at (866) 902-6765.

You can rip out and replace all of your legacy devices, which is often impractically difficult or expensive. Instead, you can get an affordable digital solution like Ooma AirDial that provides a digital connection that looks like a traditional POTS line to the legacy device. AirDial is a single package that combines hardware, a wireless data connection on a nationwide network and phone service. Sensitive information is encrypted and doesn’t touch the public internet, so AirDial offers privacy for devices like analog fax machines and point-of-sale payment systems. AirDial also meets many regulatory requirements for devices, such as fire alarm panels and elevator phones. Have more questions? Call us at (866) 902-6765.

Yes, Ooma AirDial is available for purchase through NASPO, OMNIA, ITES, SEWP and more. Call us at (866) 902-6765 or schedule a consultation to learn more.

Ooma AirDial is certified with T-Mobile, AT&T, UScellular, Verizon and PTCRB, and works with a wide range of carriers. Talk to a member of our team to learn more.

Yes. It has been built with the applicable guidelines of UL 864 and 62368-1, NFPA 72, ASME A17.1, PCI, HIPAA, the New York City Fire Department, and the California Fire Marshal in mind.

Learn more about how the copper sunset is impacting your state.

Add Ooma AirDial® POTS replacement to your portfolio.
Learn how easy it is to sell.

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